Terms & Conditions

Last Updated: 12 October 2026

Welcome to ShopVa.

These Terms & Conditions govern access to and use of our website, https://shopva.co.in/, and purchases made through our online store.

ShopVa is operated under the business name Shopva.in by Ranjeet Saini, based in Jaipur, Rajasthan, India.

Please read these Terms carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing or using ShopVa, you agree to comply with these Terms & Conditions to the extent permitted by applicable law.

If you do not agree with these Terms, please discontinue use of the website.

Additional terms may be displayed for particular products, promotions, or services. Such terms will apply where relevant and lawfully disclosed.

2. Products and Availability

ShopVa offers fashion and lifestyle products, including categories such as women’s ethnic wear, kurtis, men’s fashion, kids’ fashion, and home textile products.

Product availability may change without prior notice.

We aim to provide clear product descriptions, images, prices, and available options. However, product colours may appear slightly different depending on display settings and lighting conditions.

Customers should review the product description, material information, available sizes, and other details before ordering.

3. Pricing and Taxes

Product prices are displayed in Indian Rupees (INR), unless otherwise stated.

Applicable taxes and shipping charges will be shown in accordance with the information presented during checkout.

Any promotional price, coupon, or discount is subject to the conditions communicated with the relevant offer.

If we identify an incorrect price or listing error, we will take appropriate steps and contact affected customers where necessary.

We will not impose undisclosed charges in violation of applicable law.

4. Orders and Confirmation

Customers are responsible for providing accurate contact, billing, and delivery details.

An order acknowledgment confirms that an order request has been received; it does not necessarily guarantee fulfillment where payment, verification, or inventory issues remain unresolved.

If ShopVa cannot fulfill an accepted order, we will communicate the issue and arrange an appropriate refund or remedy in accordance with applicable law.

5. Payments

ShopVa accepts supported online payment methods available during checkout.

Cash on Delivery (COD) is not currently available.

Customers should complete payments only through the authorized checkout process.

Any unsuccessful, interrupted, or duplicate payment concerns should be reported to customer support with the relevant transaction details.

6. Shipping and Delivery

ShopVa provides shipping services within India, subject to serviceability and applicable restrictions.

The website currently displays an estimated delivery period of 4–7 business days.

Delivery time is an estimate rather than an unconditional guarantee. Actual timelines may vary due to destination, courier operations, public holidays, weather, or other circumstances.

The website currently advertises free shipping on orders above ₹999.

Applicable shipping charges and eligibility conditions should be reviewed during checkout.

If a shipment is delayed, lost, or incorrectly delivered, customers may contact ShopVa for assistance and applicable remedies.

7. Returns, Refunds, and Cancellations

ShopVa accepts eligible return requests submitted within 7 calendar days after delivery.

Approved refunds are processed to the original payment method.

Return shipping charges depend on the circumstances of the request and applicable law.

For more information, please refer to our Returns & Refund Policy.

Nothing in these Terms restricts a customer’s statutory rights in relation to defective, damaged, misdescribed, or otherwise non-conforming goods.

8. Customer Accounts

Customers who create accounts are responsible for maintaining the confidentiality of their login credentials.

You agree to provide accurate account information and to notify ShopVa if you suspect unauthorized account activity.

We may take reasonable measures to protect the website from fraudulent, abusive, or unlawful activities.

9. Acceptable Website Use

Users must not:

• Attempt to gain unauthorized access to website systems
• Introduce viruses or malicious software
• Use the website for fraudulent transactions
• Impersonate another person
• Interfere with the shopping experience of other customers
• Copy or exploit website content without authorization
• Engage in activities prohibited by applicable law

10. Intellectual Property

The ShopVa name, website design, original text, graphics, and other proprietary materials are protected by applicable intellectual property laws where relevant.

Third-party trademarks, product images, or other materials remain the property of their respective owners.

Use of website content for commercial purposes requires appropriate authorization from the relevant rights holder.

11. Third-Party Services

Our website may use external services for payment processing, shipping, technical infrastructure, or other operational purposes.

These services may be governed by their own applicable terms and privacy policies.

ShopVa remains responsible for its obligations to customers under applicable law.

12. Privacy and Personal Information

Customer information is handled according to our Privacy Policy and applicable data protection requirements.

By submitting information through the website, you acknowledge that it will be processed for relevant shopping, customer support, and operational purposes as described in our Privacy Policy.

13. Limitation of Liability

To the extent permitted by applicable law, ShopVa is not responsible for losses resulting solely from events outside its reasonable control.

Nothing in these Terms excludes or restricts liability that cannot legally be excluded, or limits any mandatory consumer rights or remedies.

14. Changes to These Terms

We may revise these Terms & Conditions from time to time.

Updated terms will be published on this page with a revised effective date.

Changes will not retrospectively remove rights that customers have already acquired under applicable law.

15. Governing Law and Disputes

These Terms are governed by the applicable laws of India.

Any disputes will be subject to the jurisdiction of competent courts and consumer authorities in accordance with applicable law.

Nothing in this clause limits a consumer’s statutory right to seek relief before an appropriate consumer commission or other competent authority.

16. Customer Support

For inquiries about orders, payments, shipping, or these Terms, contact:

Business Name: Shopva.in
Owner: Ranjeet Saini
Website: https://shopva.co.in/
Email: shopva.support@gmail.com
Phone/WhatsApp: +91 96946 74948

Registered Business Address:
Plot No. 69, Mohru Nagar, Mansarovar Metro Station Road, Near Nivik Hospital, Jaipur, Rajasthan – 302020, India.

Support Hours: Monday to Saturday, 9:00 AM – 6:00 PM IST.

Thank you for shopping with ShopVa.